Refund policy

⚓ Nauti Co Return Policy

Made for the Water. Made to Order.

Every Nauti Co piece is printed just for you when you order it. That means we don’t keep piles of inventory sitting in a warehouse — and we don’t do traditional returns.

🌊 Returns for Sizing or Preference

Because our products are made to order, we do not accept returns or exchanges for:

Incorrect size selected
Color preference changes
Buyer’s remorse

We strongly recommend checking the size chart before ordering. If you’re between sizes, size up and stay comfortable.

⚓ Damaged or Incorrect Orders

If your order arrives:

Damaged
Misprinted
Defective
Or not what you ordered

We’ll make it right.

Email us within 7 days of delivery at:
📧 Crew@Get-Nauti.com

Include:

Your order number
A clear photo of the issue

If approved, we’ll send a replacement or issue a refund — no dock drama required.

🌅 Lost or Stolen Packages

Once an order is marked delivered by the carrier, we are not responsible for lost or stolen packages. We recommend shipping to a secure location whenever possible.